The first hours decide the job
Water doesn’t sit still. In the first hour it spreads across the floor; by the end of the day it’s climbed the drywall, swollen the baseboards, and soaked the subfloor. After two days, you’re not extracting anymore — you’re tearing out. That’s why extraction is the emergency move in any water loss: every gallon pulled in hour one is a gallon that never reaches the wall cavities.
In Salem’s older foursquares and ranch homes, the spread is sneakier — water slips through floor registers into ducts, wicks under hardwood, and pools in crawlspaces where nobody looks until the smell arrives. Fast extraction plus a real moisture map is what separates a three-day dry-out from a three-week rebuild.
How extraction runs
The crew starts with the standing water: truck-mounted extraction for volume, portable units for tight basements and crawlspaces, weighted tools that pull water out of carpet and pad without tearing them up when the water was clean. Then the meters come out — moisture readings in the walls, the subfloor, the sill plates — so the drying plan is aimed at where the water actually went, not where it was visible.
You approve a written scope before equipment is set: what’s being extracted, what gets dried in place, what (if anything) has to come out, and what it costs. The number you approve is the number on the invoice.
Dealing with this right now?
A person answers 24/7 — describe what you see and dispatch starts on the call.