Tell us what happened — the burst line, the rising crawlspace, the ceiling stain that appeared overnight. You’ll hear what happens next and how fast a crew can be there.
Call (971) 318-2567Standing water now, or a sewage backup in progress? Say so first — emergency dispatch starts on the call. The written scope lands before any equipment comes in.
Call (971) 318-2567A burst pipe at midnight, water through the ceiling during a storm, a backup that’s still rising — that’s a phone call, not an email.
Where the water is, how deep, and how long it’s been there — and whether it’s still coming. “The water heater let go and the garage is an inch deep” gets a sharper answer than “there’s water everywhere.”
Burst pipe, appliance, roof, or groundwater — and if it’s plumbing, whether you’ve closed the main shutoff. Can’t find it? Say so; the dispatcher will walk you through it while the crew loads up.
Crews stage across the mid-valley, so a West Salem block versus a farmhouse outside Woodburn shapes which truck reaches you first — and how fast.
The scope goes in writing before work begins — and the number doesn’t move mid-job. Call (971) 318-2567.
